Privacy Policy

Introduction

This Privacy Policy outlines how Elite Moving & Hauling LLC (“we,” “our,” or “the Company”) collects, uses, and protects information from users who access our website or communicate with us (collectively, “Users”).

By using our services or contacting us, you agree to the collection and use of information in accordance with this policy.

Information We Collect

We collect two types of information:

1. Non-Personal Information

This includes general data that does not identify you personally, such as:

  • Browser type
  • Device type
  • Operating system
  • Pages visited and interaction on our website

This information helps us improve our website and services.

2. Personal Information

This includes identifiable information such as:

  • Full name
  • Email address
  • Phone number
  • Service details or requests

You provide this information when:

  • Contacting us via phone or email
  • Requesting a quote or service
  • Filling out forms on our website

How We Use Your Information

We may use your information to:

  • Respond to inquiries and provide customer support
  • Schedule and manage moving or hauling services
  • Send updates or service-related communications
  • Improve our services and website performance
  • Comply with legal obligations

We do not sell or rent your personal information to third parties.

Communication (SMS & Email)

By providing your phone number or email, you consent to receive communications from us, including:

  • Service updates
  • Appointment confirmations
  • Customer support messages

You may opt out at any time by contacting us directly.

How We Protect Your Information

We take reasonable measures to protect your personal information from unauthorized access, misuse, or disclosure. However, no system is completely secure, and we cannot guarantee absolute security.

Cookies & Tracking Technologies

Our website may use cookies to:

  • Improve user experience
  • Track site usage and performance
  • Remember preferences

You can disable cookies through your browser settings if preferred.

Third-Party Services

We may use trusted third-party services (such as analytics tools) to help improve our website. These providers may collect limited data as part of their services.

Your Rights

You may request to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your data

To make a request, contact us using the details below.

Data Retention

We retain personal information only as long as necessary to:

  • Provide services
  • Meet legal or regulatory requirements
  • Resolve disputes

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

Contact Information

If you have any questions about this Privacy Policy or your data, contact us:

Elite Moving & Hauling LLC
📞 Phone: 352-521-6583
📧 Email: Elitemovingandhauling1@gmail.com